Refund policy

Return & Refund Policy

At Ryzo Eyes, we want every customer to be satisfied with their purchase. Please review our return and refund policy carefully before placing your order.

All Sales Are Final

All purchases made through Ryzo Eyes are considered final sale. We do not accept returns or provide refunds for change-of-mind purchases, incorrect decisions, or situations where a customer simply no longer wants the product.

This includes, but is not limited to:

  • Changing your mind after placing an order

  • Ordering the wrong product by mistake

  • No longer wanting the item

  • A change in personal preference

  • Purchasing without reviewing product details before ordering

We encourage all customers to carefully review product information, compatibility, sizing, and specifications before completing their purchase.

Damaged or Defective Items

If your order arrives damaged, defective, or has an issue caused by a manufacturing defect, please contact our support team within 30 days of receiving your order.

To help us resolve the issue quickly, please include:

  • Your order number

  • A description of the issue

  • Clear photos or videos showing the problem

  • Any additional details that may help our team review your request

Each case will be reviewed individually, and we will work with you to determine the appropriate solution.

Order Issues

If you believe there is an issue with your order, such as receiving the wrong item or a missing component, please contact us as soon as possible. We will review the details and assist in resolving verified order errors.

Please make sure all order information is entered correctly at checkout, including your shipping address and product selection. Ryzo Eyes is not responsible for issues caused by incorrect information provided by the customer.

Product Installation

Customers are responsible for ensuring proper installation and compatibility before use. Ryzo Eyes is not responsible for damage caused by incorrect installation, improper handling, modifications, misuse, or failure to follow installation instructions.

We recommend reviewing installation requirements and seeking professional assistance if needed.

How To Contact Us

For any questions or concerns regarding your order, please contact our support team at:

Email: ryzoeyes@gmail.com

Our team will review your request and respond as soon as possible.

By placing an order with Ryzo Eyes, you acknowledge and agree to the terms outlined in this Return & Refund Policy.