Shipping policy
Shipping Policy
At Ryzo Eyes, we are committed to getting your order to you as quickly and safely as possible. Please review our shipping policy below for important information about processing and delivery times.
Processing Time
Orders are carefully prepared and processed after purchase. Please allow time for your order to be reviewed, packed, and shipped. Once your order has been processed and shipped, you will receive any available tracking information.
Shipping Time
All orders typically arrive within 7-12 business days after they have been shipped. Delivery times may vary depending on your location, shipping conditions, carrier delays, and other factors outside of our control.
Please note that weekends, holidays, and unexpected shipping delays may affect delivery times.
Tracking Your Order
Once your order has been shipped, tracking details will be provided when available. Please allow some time for tracking information to update after your package enters the carrier’s system.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. Ryzo Eyes is not responsible for delays, lost packages, or delivery issues caused by incorrect or incomplete address information provided by the customer.
If you notice an error with your shipping details, please contact us as soon as possible at:
Email: ryzoeyes@gmail.com
Delayed Orders
While we work hard to ensure timely delivery, some delays may occur due to circumstances outside of our control, including carrier delays, weather conditions, customs processing, or other unexpected events.
If your order has not arrived within the expected timeframe, please contact our support team and we will assist you in checking the status of your shipment.
Thank you for choosing Ryzo Eyes. We appreciate your patience and support.